This platform is design for direct payments into our business accounts. Where applicable, InterSwitch
enabled Card issued by all banks on the network or International Verve and
MasterCard is required for payments in Nigeria naira. However, valid
International Credit/Debit Card is required for payments in US dollars.
What to do if you do not have correct Credit or Debit
Card?
You may go to
your bank to make request for a Interswitch enabled or
International debit/credit card.
What to do when transaction is Successful?
Print out your transaction report and kept
for future reference.
What to do when
transaction is Incomplete or Unsuccessful?
Transaction was completed
but unsuccessful
Check the reason given in this transaction report
why the payment was unsuccessful. You may try to make payment with another valid
card.
Transaction was incomplete
but amount debited from my account
This is rare but possible when your Internet
connection fails before transaction is completed. When ever you male payment, an
email will usually be sent to you. The email will provide a link for you to
trace the records of your payment. If you did not receive the email or you want
to confirm whether the payment was received, you can email us using the email
or telephone number provided below. When you you want to make inquiry concerning
your payment or attempted payment, the reference number, the name you used to
make the payment and the amount involved should be provided.
Refund Policy
Conditions under which refund/partial refunds will be made:
- Payment of publication charge made after provisional acceptance of manuscript but before editorial report/reviewer comments are sent to the authors: Authors will be entitled to 30% of the publication charge paid, less the bank transaction charge for the refund
Conditions under which no refund of payment will be made:
- If a refund request is made after the editorial/review report has been sent to the authors (following payment of the publication charge) and the author(s) choose not to continue with the further processing and publication of the paper
- After a revised manuscript is returned to the Editor by an author and/or after the paper is published.
Withdrawal of credit card
payments for products delivered will attract appropriate legal action.
Inquiries:
The Editor
Trop J Pharm Res
Faculty of Pharmacy, University of Benin, Benin Citybr>
Tel: +234 805 526 3622
Email:editor-reg@tjpr.org
|